Lofties is all about lifting parents up—supporting you through the messy, beautiful, and unpredictable journey of parenthood. Our name reflects our mission to provide premium, thoughtful baby care essentials that make life easier, comfier, and more sustainable for families everywhere.

Lofties was founded by a team of passionate individuals dedicated to sell products that blend seamlessly into parents lifestyle. Our journey began with a desire to support families and individuals in their daily routines, leading us to find innovative solutions that prioritize quality, inclusivity, and ease. Giving back is part of our mission. We partner with charities to support families in need, ensuring every baby has access to essentials.

We take great care in selecting our manufacturing partners. Our diapers and pants are produced by Fippi SA in Italy. They make sure that our products stand for the highest standards of quality and sustainability. This ensures that every Lofties product you bring into your home is made with integrity and excellence. You can find more detailed information in our Impact page and you can download our safety reports.

Sustainability is at the heart of everything we do at Lofties. Our approach includes:

1. Transparent Materials: We are upfront about the materials we use, opting for eco-friendly options wherever possible and eliminating unnecessary additives.
2. Waste Reduction: By having products that are efficient and durable, we minimize waste during production and throughout the product's lifecycle.
3. Encouraging Mindful Usage: Our products are designed to promote well-being and mindfulness, encouraging users to engage in sustainable habits.

Our commitment to sustainability is validated by third-party organizations, and we continuously strive to improve our practices for the betterment of our planet. Please checkout our Impact page for more information.

The products we sell are the result of extensive research and development. We focus on selling items that not only perform exceptionally but also integrate seamlessly into your daily life. We prioritize safety, using materials that are gentle and free from harmful substances. As one of the only subscription services our diapers are hypoallergenic.

Transparency is key to building trust. Our products are made from high-quality materials, carefully selected to ensure safety and performance. We avoid harmful chemicals and unnecessary additives, providing you with peace of mind as you incorporate our products into your routine. You can find more detailed information on the Diaper and Pants page and as well on our Impact page.

While not all our products are fully biodegradable or compostable, we are committed to making smart, sustainable choices in our designs. Both Diaper and Pant are made out of 25% plant-based materials. We continuously explore materials and processes that reduce environmental impact without compromising on quality. Read more in our Impact section.

Yes, we are always innovating and expanding our product line to meet the evolving needs of our community. Stay tuned for new offerings designed with the same commitment to quality, sustainability and well-being to make your life easier.

Absolutely. Our products undergo rigorous testing by industry-leading third-party facilities. We conduct performance tests, dermatological assessments, and gather feedback from our community testing diapers and pants to ensure safety and effectiveness. Our dedication to quality has earned our products excellent ratings, and we are proud to offer products you can trust. Checkout our Impact page.

Absolutely! We offer trial packs for both our diapers and pants so you can see what works best for your little one. Click here for the diaper trial pack and here the pants trial pack.

You can purchase our products directly from our website. By subscribing, you'll receive the right products delivered to your doorstep regularly, allowing you to focus on what truly matters. Of course you can always cancel, change and pause at any time.

We understand the importance of finding the perfect fit. That's why we offer trial packs and one-time purchase boxes, so you can experience the quality of our products before committing to a subscription. Checkout our the diapers and pants sections.

Your subscription is charged upon the placement of your first order. Subsequent charges occur when your package is getting shipped each month, ensuring a seamless experience.

Managing your subscription is easy. Simply log into your account on our website to adjust product selections, update shipping information, or modify payment details. If you need assistance, our support team is here to help hello@lofties.com.

We aim to make your experience as flexible as possible. To cancel your subscription, log into your Lofties account at the top right section of our homepage, navigate to the subscription tab, and follow the prompts to cancel. If you encounter any issues, please contact us at hello@lofties.com.

Absolutely! We understand that different family members have unique needs. You can manage multiple subscriptions within your account, tailoring each to suit your preferences. In case you need any assistance please reach out to hello@lofties.com.

No worries! You can adjust your delivery schedule or change your shipping address within Switzerland through your account to ensure your products arrive where and when you need them. Enjoy your holiday with peace of mind.

To view your order status, log into your account and select "Order History." Here, you'll find detailed information about your current and past orders. If you have questions, reach out to us at hello@lofties.com.

Yes, you can make changes to your order through your account. If you need further assistance, our support team is ready to help at hello@lofties.com.

We accept various payment methods, including major credit cards, Apple Pay (for One-time purchases), and Google Pay.

We currently only offer delivery within Switzerland. Stay tuned for more countries coming.

We offer free shipping for all of our subscriptions. For detailed information, please refer to our terms of service page on our website.

Orders placed before 12:00 pm are typically dispatched the same day. We ship within 2-3 work days. In special occasions (christmas, black friday, cyber monday etc.) shipping can take up to 5 days.

Yes, we want you to be completely satisfied with your purchase. Please check our terms and conditions page to see if your eligible to return a product. If you are, please contact us at hello@lofties.com, and we'll guide you through the process.

Absolutely. If your order arrives damaged or incorrect, please reach out to us at hello@lofties.com, and we'll find a solution.

We're always open to collaborations that align with our values. If you're interested in partnering with us, please contact us at hello@lofties.com.

We value partnerships that support families and caregivers. If you're interested in collaborating, please reach out to us at hello@lofties.com.

For media inquiries and access to our media kit, please contact us at hello@lofties.com.